What we do with the stuff we know
House of Botta's privacy commitment
We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the, GDPR as of May 25th 2018, Data Protection Act 1998 and other applicable laws. You may contact House of Botta Limited at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
Information about you
When you (a customer and/or partner (this is what we call our sellers)) register to purchase products through houseofbotta.com we ask for information such as your name, e-mail address, postal address, and contact details. houseofbotta.com then keeps a record of this information. If you (a customer and/or partner) place an order with us and elect us to store your credit or debit card details, houseofbotta.com will keep a record of those details. For more information about how credit and debit card details are stored and used by houseofbotta.com, please see 'how we protect information' below. We keep a record of any purchase/s you make at houseofbotta.com. This means we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant. We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had on our website. If you contact houseofbotta.com by telephone (via our customer service centre or otherwise) we may record, store and use that call for future training or business purposes. This includes, without limitation, use for the purpose of dispute resolution and/or complaints management. We'll also ask you questions at registration, and from time to time by email, that will give us information that will be used to improve your experience of shopping at houseofbotta.com. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way. If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us in accordance with the information provided at 'further information' below.
How we use your personal data
All the information we collect via the Site or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
During your registration process, you are given the opportunity to select some of the ways in which we may use your details. These are the circumstances in which we may share some of your data with others:
Managing your orders
We may monitor and review communications between you and our customer service, solely for the purposes of ensuring that your orders are managed appropriately by our customer service team and in accordance with the terms and conditions that we have in place with our partners.
Data over the internet
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at houseofbotta.com, you're agreeing and authorising us to process data in this way.
How we protect information
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information. We take every precaution to protect your information. To this end, all personal information stored by us is kept on a server in a secure environment. Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers. Only employees, our partners and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.
Storing your credit and debit card details
If you have elected to store your credit or debit card details with houseofbotta.com those details will appear automatically on the Payments page when you login and proceed to purchase a product with us. To ensure the security of your credit and debit card details we:
If you would like to revise the credit and debit card details you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like those details erased from our records, you can do so by contacting us in accordance with the information provided at 'further information' below.
How you can help us protect your information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Our sellers' privacy policies
Last update 10th May 2018